Why don’t (business) users “get it”?
I did a joint customer call today with a colleague of mine, Ted Friedman. Ted is our main man in “data quality” world and as you can imagine, Ted does a lot of MDM related inquiries with customers...
View ArticleBook Review – A.G.Lafley’s “Playing to Win – How Strategy Really Works”
Book of the Month (February): Playing to Win – How Strategy Really Work, by A.G.Lafley, Roger L Martin, 2013, Harvard Business Review Press. I loved this book. I used to work in consumer goods...
View ArticleTrip Report: A refreshing couple of days at Gartner BPM Summit, talking about...
For the last couple of days I had the pleasure of sitting down with numerous attendees at our North American BPM summit here in Maryland, DC. Even though the weather and the cherry tree blossom was...
View ArticleInformation Governance and Application/Process Teams – Get together!
I had a most interesting conversation with an end user yesterday. He works in the pharmaceutical field and we discussed a problem in his organization. There was an information governance board set up...
View ArticleDay in the life of a Gartner analyst at Symposium (day 3)
Wednesday 5.45am up and ready to go – 15 minutes later than normal. Cleared inbox but very light again – Symposium work levels. Read CNBC news pages. Spotted a tell tale item: The U.S. government...
View ArticleGartner Inquiry: Helping Business Users Convince IT to help!
This week I had one of the oddest inquiries I have seen in 11 years as an analyst. I dialed in and met with 3 business users. Their challenge was this (and I paraphrase): We can see all manner of...
View ArticleLack of Multichannel retail integration lets down my nine year old son…maybe
Being a proponent of technology and disciplines related to how organizations manage their own information to better meet their objectives, I was at a loss to explain to my 9 year old son why he was not...
View ArticleDay in the Life of an Analyst at our Business Intelligence/Information Mgt...
Well what a week so far. Loved it. Very busy but the kind of thing that makes you think. Day 2 started just like day 1. Woke at 3am – I guess due to jet lag. Cleared the now burgeoning email. How...
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Hot Topics from the Field – 3 Days on the Road and this is what is moving and...
I just spent the good fortune of spending a couple days in Western Canada. I met with numerous end-users spanning several industries included public sector (several different departments), mining,...
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How to Talk Cloud to Business Leaders, part 2
As an old supply chain leader (professionally, pre-Gartner days) I was drawn to an article that appeared in my inbox, written to a supply chain user: “Fundamentals of Cloud Computing – What is SaaS,...
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